T's & C's | Anglesey Leather

Terms and Conditions.

These Terms & Conditions are applicable to all people using www.angleseyleather.co.uk.

Please read them carefully as by using the site or placing an order you are bound by these terms and conditions.

If you do not agree to these terms and conditions, please do not use this site.

I reserve the right to change these terms and conditions periodically and it is your responsibility to ensure that you check for any changes made.

Your continued use of this site after any changes indicates your acceptance of the changed terms.

'Anglesey Leather' = Relates to all details, information and any product or service available on this website.

'Item' - 'product' -'purchase' = Relates to any goods or services ie. Leather, Fabric or a combination of both.

Your Purchase.

Please note that due to a variety of monitor and display settings, the colour of our products as seen on your monitor/display, may vary from the actual product colour.

The colour description and photographs are to be used as a guide only.

Leather is a natural product and will show signs of natural markings be it indents, creases, un-even tone, shade and colour. These are to be seen as patina/character and are not to be seen as defects or imperfections.

Having purchased any item from ‘Anglesey Leather’, on its delivery you agree to un-pack the item carefully and retain all packing and read the enclosed instructions and user guide (where applicable/ if included).

If for some reason you do not wish to keep your purchase you have seven days from the date of purchase to contact me by e-mail, telephone or letter to inform me of your decision to return the item to me for a refund.

You will be responsible for the return postage and this will not be refunded to you.

Please ensure the item is unused and undamaged and is well packed with its original packing it came with, as you are responsible for any damage during its return journey to our workshop as a result of incorrect packing.

On receiving the item I will open and inspect it and if it arrives undamaged I will issue a full refund of the purchase price (not including the return postal charge paid by you) within 7 days of receipt to the original payment method you used when purchasing the item.

IMPORTANT

Any specially 'sale', 'reduced', 'commissioned' or personalised items cannot be returned and will not be refunded unless it/they are damaged or show obvious signs of bad/faulty workmanship.

Guarantee

As your item is handmade, all new items come with a Life Time guarantee against faulty workmanship from date of purchase. This includes all stitching and general bag construction. Your guarantee covers defects in materials and workmanship under normal use in all of our leather goods. This includes: Faulty stitching or seams, hardware that breaks or fails under normal conditions (within the first 12 months) and structural failures due to defects in construction

Your Guarantee does not cover damage caused by: Normal wear and tear (scratches, scuffs, patina, etc.) Water damage, stains, or exposure to the elements, accidents, misuse, abuse, tears, slits, neglect or improper care or cosmetic changes to the leather over time.

I believe if you treat the item you have purchased right it will last you for many years to come.

The guarantee is only honoured to the original purchaser and is not transferable. Please retain all paperwork and packaging for your item on its arrival for the full guarantee period.

Should you be unfortunate to experience a problem with your purchase I am available for guidance either by video chat, e-mail or telephone. If in the unlikely event your item needs to be returned to me for repair you are responsible for the postage cost to send the item and if the relevant problem is covered by the guarantee I will repair/replace the part(s) and return the item back to you free of charge.

Your returned item will be assessed on its arrival and any repairs will be undertaken at my discretion. If any 'hardware' needs replacing and due to fashions/ age it cannot be replaced like for like then an alternative will be sourced and fitted.

No guarantee repairs will be undertaken if proof of purchase and the original receipt is not available to view.

Any attempt to damage, adjust, tamper, alter or change the item in anyway internally or externally will invalidate the guarantee.

Your guarantee is not transferable and it is issued to the original purchaser of the 'item' and the carrier of the original receipt.

Your guarantee is only available whilst the company Anglesey Leather is trading. Should the business cease trading then the guarantee will not be honoured.

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